Contact information

Contact Information

In accordance with EU consumer protection law and the E-Commerce Directive 2000/31/EC, we are required to provide the following business information:

Business Details

Trade name: Deseo Absoluto
Website: deseo-absoluto.com
Email: contacto@deseoabsoluto.com
Phone: +34 21312311112

Customer Service

Our customer service team is available to assist you with any questions, concerns, or complaints regarding your orders, products, or any of our policies.

Email: contacto@deseoabsoluto.com
Response time: We aim to respond to all enquiries within 2 business days.

Complaint Resolution

If you have a complaint that we have been unable to resolve to your satisfaction, you have the right to use the EU Online Dispute Resolution (ODR) platform at:
https://ec.europa.eu/consumers/odr

You may also contact your local consumer protection authority or national ADR (Alternative Dispute Resolution) body.